How we collect, use, and protect your personal information
Anudia ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoicing and receipt generation service.
Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all terms of this Privacy Policy.
We may collect personal information that you voluntarily provide to us when you register for the Service, express an interest in obtaining information about us or our products, or otherwise contact us. The personal information we collect may include:
Name, username, business name, title, and date of birth
Email address, phone number, business address, postal address
TIN number, tax identification information, VAT registration details
Bank account details, payment card information (processed securely by our payment partners)
As part of providing our invoicing service, we collect and store:
When you access the Service, we automatically collect certain information, including:
We use the information we collect for various purposes, including to:
| Purpose | Legal Basis |
|---|---|
| Provide and maintain the Service | Contract performance |
| Process your transactions and send related information | Contract performance |
| Send you technical notices, updates, and support messages | Legitimate interests |
| Respond to your comments, questions, and requests | Legitimate interests |
| Monitor and analyze usage patterns and trends | Legitimate interests |
| Detect, investigate, and prevent fraudulent transactions | Legal obligation |
| Comply with tax and legal obligations | Legal obligation |
| Send you marketing communications (with your consent) | Consent |
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Until account deletion + 30 days | To allow for account reactivation |
| Invoice Records | 7 years (Ghana tax requirements) | Legal/Tax compliance |
| Payment Records | 7 years | Financial/Tax compliance |
| Client Information | Until client relationship ends + 7 years | Business records/Tax compliance |
| Usage Logs | 12 months | Security/Analytics |
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
Depending on your location, you may have certain rights regarding your personal information. These may include:
Request copies of your personal data
Request correction of inaccurate data
Request deletion of your data
Request restriction of processing
Receive your data in a structured format
Object to processing of your data
To exercise any of these rights, please contact us using the information in the "Contact Us" section. We will respond to your request within 30 days.
Our Service is not directed to individuals under the age of 18 ("Children"). We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside Ghana and choose to provide information to us, please note that we transfer the data to Ghana and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
Anudia Privacy Office
P.O. Box CT 123
Accra, Ghana